Travel

Excess Baggage Policy

A.    PW BAGGAGE POLICY
i.    Domestic Travel Free Baggage Allowance

■ All Passengers(Adult/Children)           

   Routing:-

Economy Class

   Domestic Travel within Tanzania

23Kg

Infants not occupying a seat               

  Domestic Travel within Tanzania

10Kg + collapsible stroller

Infants who have paid child fare occupying a seat

  Domestic Travel within Tanzania

23Kg

 

  1. Regional/International Travel within Africa Free Baggage Allowance

ALL PASSENGERS(Adult/Children) 

   Routing:-

Economy Class

   Between Tanzania and Kenya

23Kg

   Between Tanzania and Uganda

23Kg

   Between Tanzania and Rwanda

23Kg

   Between Tanzania and  Mozambique

23Kg

■Infants not occupying a seat               

  Regional/International Travel

10Kg + collapsible stroller

 

Infants who have paid child fare occupying a seat

  Regional/International Travel

                    23Kg

 

 

 

 

 

  • Excess Bag Charges:

EXTRA PIECE/EXTRA WEIGHT BAG

DOMESTIC

REGIONAL

 

 

 

Baggage more than 23KGS but less than 32KGS(Extra Charge per Kilo)

TZS 10,000 Per Kilo

USD 06.00 Per Kilo

 

 

 

Prior approval by RM is needed for bag/s exceeding 32kgs and/or more than 158 cm,but not exceeding 50KGS

TZS 300,000

USD 200.00

 

NOTE:

  • For each allowable piece that exceeds the allowable weight, excess baggage charges shall apply.
  • Chargeable special baggage will not be accepted as a free allowable piece including for frequent flyers

 

KEY:

 

ü  Regional/International Cities: EBB/FBM/HAH/KGL/LUN/MBA/MPM/NBO

ü  Domestic Cities: ARK/BKZ/DAR/JRO/MYW/TBO/TKQ/ZNZ

 

·        The rates are not directional. They apply equally both ways e.g. DAR-NBO and NBO-DAR will have same charge per kilo

·        Same rates and excess weight allowance are applicable for staff

·        Any Future new exceptions are to be validated by Revenue Management

·        For sectors that policy does not cover PW, MSC (Most Significant Carrier) baggage rules applies.

B.CABIN BAGGAGE ALLOWANCE

Passengers

Business Class

Economy Class

■All passengers

 

 

1 piece of hand baggage 7kg

Size:55x38x20cm

Personal items

■  1 Over coat

■  1 Support walking stick

■  1 Ladies hand bag

■   A reasonable amount of

     reading material

■  1 Small Camera

■  1 Small Laptop

■   A fully collapsible invalid’s

     Wheelchair and/or a pair of

     crutches provided that the

     passenger is dependant on

     Them.

 

 

1 piece of hand baggage 7kg

Size:55x38x20cm

Personal items

■  1 Over coat

■  1 Support walking stick

■  1 Ladies hand bag

■   A reasonable amount of

     reading material

■  1 Small Camera

■  1 Small Laptop

■   A fully collapsible invalid’s

     Wheelchair and/or a pair of

     crutches provided that the

     passenger is dependant on

     Them

■Infants not Occupying a

  seat

 

 

Free checked baggage allowance will remain

■  10kg checked baggage

■  1 piece of hand baggage

■  1 fully collapsible stroller

Free checked baggage allowance will remain

■  10kg checked baggage

■  1 piece of hand baggage

■  1 fully collapsible stroller

  • Sports Equipment

■Bikes

   PW consider a carton bicycle box as the only suitable packing. A bile packed in other material

   than a box (e.g. plastic cover) must be tagged with a limited release tag. Mark on the limited

   release tag ‘’unsuitably packed’’.

Charges

A bike will always be excess baggage on all PW flights and excess charges shall apply as per below where weight concept applies.

Zone 1 (Domestic)

USD 50 or Equivalent in local currency

Domestic Travel within Tanzania

Zone 2 (East Africa)

USD 75

Burundi, Kenya, Rwanda, Tanzania and Uganda

Zone 3 (Africa)

USD 150

DRC Congo, Comoros, Malawi, Mozambique, South Africa, Zambia and Zimbabwe

Zone 4 (rest of the world

USD 200

All other destinations not listed zones 1/2/3.

Note: In non USD countries, the rates shall be converted in Euros or local currency at the existing exchange rate.

The diving equipment may consist of: Wet suit, Vest, Socks, Mask, Shoes, Webs, Knife, empty

  Oxygen cylinders and regulator. The cylinders must be empty and battery and lamp

  disconnected.

Charges

The standard baggage rules apply for diving equipment. Where allowance is exceeded apply the special excess baggage charge for one (1) dive equipment up to 20kgs for one way travel as follows;

Zone 1 (Domestic Travel)

USD 50 or Equivalent in local currency

Domestic Travel within Tanzania

Zone 2 (East Africa)

USD 75

Burundi, Kenya, Rwanda, Tanzania and Uganda

Zone 3 (Africa)

USD 150

DRC Congo, Comoros, Malawi, Mozambique, South Africa, Zambia and Zimbabwe

Zone 4 (rest of the world

USD 200

All other destinations not listed zones 1/2/3.

Notes:

For round trips the charges will be doubled.

■ For diving in excess of 20kg apply the normal excess baggage charge

In non USD countries, the rates shall be converted in Euros or local currency at the existing

   exchange rate.

 

■Fishing Equipment

  Normal weight allowance applies. For every kilo in excess apply the normal applicable excess

  Charge. Suitably packed fishing equipment consisting of not more than two rods, one reel, one

  landing net, on pair of fishing boots and one fishing tackle box is considered on piece. Where

  piece allowance, apply for extra piece.

 

Golf  Equipment

  The special rules and charges for golf equipment apply on PW operated flights.

   Where weight concept applies, a fixed charge/flat fee/ applies when the free allowance is

   exceeded.

■ Excess baggage charges apply on PW operated flights

■ Excess baggage charge for one (1) golf bag up to 20kg for one way travel as follows;

Zone 1 (Domestic Travel)

USD 50 or Equivalent in local currency

Domestic Travel within Tanzania

Zone 2 (East Africa)

USD 75

Burundi, Kenya, Rwanda, Tanzania and Uganda

Zone 3 (Africa)

USD 150

DRC Congo, Comoros, Malawi, Mozambique, South Africa, Zambia and Zimbabwe

Zone 4 (rest of the world

USD 200

All other destinations not listed zones 1/2/3.

Notes:

For round trips the charges will be doubled.

■ For golf equipment weighing more than 20kg, the special excess baggage sport for golf for

   The first 20kg applies, and for each kilo over 20kg the normal excess baggage charge

    applies.

In non USD countries, the rates shall be converted in Euros or local currency at the existing

   Exchange rate.

Exceptions weight

Pole Vault and Short Put

On PW pole vaults and short put are not accepted on PW aircraft. For special sporting events where a dedicated aircraft is used exception can be made depending on type of aircraft and provided special handling arrangements are made in advance with stations concerned.

 

Kayak and Canoe

On PW: Kayaks and Canoes are not accepted as baggage. Contact the cargo department for shipping information.

Water and Snow Ski Equipment

PW apply special rules and charges for snow-skis, snow boards and water-skis.

■ One ski equipment special includes one pair of skis or a snowboard and bindings plus 2 poles

    and a pair of ski boots.

Where piece concept is applicable, one ski equipment is considered one piece.

■ If ski equipment is within the free allowance: No charge

■ If in excess the following charge applies:

    1st set 33.3 percent of excess piece rate

    2nd set 100 percent of excess piece rate

Where weight concept is applicable, Ski or Snowboard equipment weighing up to 20kg is included in the free allowance.

■ Special excess baggage charges apply on PW operated flights when in excess of the free

    Allowance.

■ For one (1) equipment up to 20kg for one way travel the following flat fee applies;

Zone 1 (Domestic Travel)

USD 50 or Equivalent in local currency

Domestic Travel within Tanzania

Zone 2 (East Africa)

USD 75

Burundi, Kenya, Rwanda, Tanzania and Uganda

Zone 3 (Africa)

USD 150

DRC Congo, Comoros, Malawi, Mozambique, South Africa, Zambia and Zimbabwe

Zone 4 (rest of the world

USD 200

All other destinations not listed zones 1/2/3.

Note:

For any additional excess kg apply normal excess charges.

SURFBOARDS – All Types including Windsurf

General:

Policy applies for all type surfboards’ incl. Windsurf mast, sail(s), boom and stabilizer.

■ Maximum allowed as checked baggage: Length 290 cm (114 inches) weight 32 kg (70Ibs)

   Height depending aircraft type but never higher than 25 cm on f50 maximum size board

   allowed is 150x50x40cm for longer and heavier surf equipment: Contact cargo.

 

Where weight concept applies, Surface equipment is excluded from the free allowance, except boards measuring up to 107 cm (43 inches). A fixed charge/flat fee applies for a surfboard. Below excess baggage charges apply on all PW operated flights.

The excess baggage charge applies for one (1) surf up to 20kgs for one way travel is as follows:

Zone 1 (Domestic Travel)

USD 50 or Equivalent in local currency

Domestic Travel within Tanzania

Zone 2 (East Africa)

USD 75

Burundi, Kenya, Rwanda, Tanzania and Uganda

Zone 3 (Africa)

USD 150

DRC Congo, Comoros, Malawi, Mozambique, South Africa, Zambia and Zimbabwe

Zone 4 (rest of the world

USD 200

All other destinations not listed zones 1/2/3.

Notes

For round trips the charges will be doubled.

■ For any weight of surf equipment in excess of 20kg the normal excess baggage charges

   apply.

In non USD countries, the rates shall be converted in Euros or local currency at the existing

   exchange rate.

Exception

The standard excess bag charge applies. Except boogie boards measuring up to 107 cm (43 inch) may considered as 1 piece of baggage with dimension 158 cm (62 inch) irrespective of the actual dimensions. They may be included in the free allowance. If the free allowance is exceeded the standard excess tariffs apply.

 

■ One (1) excess baggage charge is always due for each equipment.

■ One equipment may consist of a board, mast, sail and boom

■ One kite surfing equipment may consist of a board and kite bag.

 

Human Remains and Ashes of a Deceased Person

Human Remains in the coffin is not accepted as baggage contact cargo department.

Ashes of deceased person

i)                 Passenger(s) may carry ashes of deceased person to the cabin.

ii)                The ashes shall be carried in a sealed urn.

iii)              The urn shall fit under the seat or the overhead bin. It is not permitted to place the urn on a seat or in the direct view of other passengers.

iv)              The passenger may pass through security without having to open the urn provided a copy of death certificate or letter from crematorium is submitted to the security personnel.

V.Interline and Code share handling policy

Basic rules

Allowance printed in the ticket leading

■ Apply excess charges of the most significant carrier to the final destination.

PREPARED BY: TARIFFS AND PRICING TEAM

RECOMMEDNED BY: BEATRICE NANDWA

 (HOD- REVENUE MANAGEMENT )

APPROVED BY: ROBERT OWUSU

(COMMERCIAL DIRECTOR )